Expert technical support

Proceed with confidence with Mecanica Solutions Technical Support Services. Our convenient and affordable solutions help you stay on target, focus on your business and avoid costly project delays. Hotline support includes telephone, fax, modem and web-based assistance. An unlimited number of individuals within a company can register for customer support. Whether your questions pertain to product data management, manufacturing, design, analysis or NC programming, we have the right resources to address them.

Expert Staff

Our multilingual hotline is staffed by Systems Analysts to assist in your systems and network optimizing. Our system analysts provide advice and assistance to keep your UNIX and NT technology investment running at optimal performance.

WE SPECIALIZE IN:

• The installation, maintenance and support of large-scale UNIX and NT environments
• Security processes implementation
• Systems monitoring
• Enterprise-level back-up and archive solutions
• Day-to-day on-site user support

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DASSAULT PRODUCT SUPPORT

We also have in-house application experts to help you resolve technical matters relating to Dassault software. Our application experts have a wide-variety of skills to answer your software-related questions. Whether your questions pertain to product data management, design, analysis or NC programming, we have the right resources to address them.

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Flexible Solutions

Our Technical Knowledge Center offers a variety of flexible technical support options tailored to your needs, such as annual support contracts, blocks of hours or hourly rates for specific services. Services also include day-to-day on-site user support.

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UNIX and NT Environments

We can provide you with expert advice and support to keep your UNIX and NT technology investment running at optimal performance. Our experts specialize in the installation, maintenance and support of large-scale UNIX and NT environments.